Social Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study Conference Paper 2014
|Title||Social Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study Conference Paper 2014|
|Publication Type||Conference Paper|
|Year of Publication||2015|
|Authors||Irons, M, Paton, D, Lester, L, Scott, J, Martin, A|
|Conference Name||Bushfire and Natural Hazards CRC and AFAC Wellington Conference 2014|
This paper discusses research being undertaken to explore and document an Australian case study of a Facebook page, “Tassie Fires – We Can Help” (TFWCH), which was created by a community member during a bushfire emergency in 2013. This project represents one of the first and most extensive insights into how a community-led social media page functions in a crisis situation. The page was used as a platform to inform the public and share information, provide a medium for users to ask for help or offer help, and to manage volunteers. This paper discusses the background to the case study.