@article {BF-1330,
	title = {Recruitment and Retention of Volunteers: Rural Fire Services{\textquoteright} Issues and Initiatives},
	year = {2004},
	url = {http://www.bushfirecrc.com/sites/default/files/managed/resource/jim_mcl-_issues-initiatives_-_july_5.pdf},
	author = {Jim McLennan}
}
