John Santiago

This project developed simple practical tools that can help people better manage their teamwork, improve their decision making and develop more creative solutions. These include the Team Process Checklist, Emergency Management Breakdown Aide Memoire, Psychological Safety Checklist and Cognitive Bias Aide Memoire. In addition, the project considered how organisations utilise the outcomes of research and developed a tool to help agencies utilise research more effectively. In addition to creating tools that help better manage teams and make more effective decisions, members of the project team have also developed methods to help people to act more creatively during operations. These tools have now seen excellent utilisation by emergency management agencies in Australia and have attracted growing interest from international partners in the UK and Spain.