Enabling emergency volunteer sustainability: resources for recruitment and retention

Across Australia, emergency service volunteer planners, managers and leaders work in complex and dynamic spaces when seeking to sustain their volunteer workforce over time. Agencies are often looking for ways to improve volunteer recruitment, retention, onboarding, management and communications strategies. 

Researchers from Curtin University worked closely with the Department of Fire and Emergency Services in Western Australia to develop reliable and up-to-date resources that support volunteer management. 

Hazard Note 102 presents these resources – including the Recruitment and Retention Toolkit for Emergency Volunteer Leaders, and the Recruitment Messaging Toolkit – and the research behind them. 

Download Hazard Note 102 by clicking the DOWNLOAD NOW button above.